Privacy Policy

Who we are

This website is operated by Kieran Bradnock, trading as KIEEPC, a sole trader based in Wolverhampton, West Midlands. For data protection purposes, Kieran Bradnock is the data controller for any personal information collected through this website.

If you have any questions about how your data is handled, you can contact me at: info@kieepc.co.uk

What information we collect

When you submit an enquiry or quote request through this website, we collect:

• Your name
• Your contact details (phone number and/or email address, depending on what you provide)
• Details about your property (type, size, location/postcode)
• Your preferred method of contact
• Any additional notes you choose to include in the form

We do not collect any sensitive personal data and we do not use cookies or tracking tools beyond what is strictly necessary to operate the website.

Why we collect it and what we use it for

The information you provide is collected and used solely to respond to your enquiry and, if you proceed with a booking, to carry out and complete your Energy Performance Certificate assessment. We will only contact you using the method you specify in the form.

The legal basis for processing your data is legitimate interest — specifically, your interest in receiving a response to your enquiry and our interest in responding to it. Where we enter into a contract with you (i.e. you book an EPC), the legal basis becomes contractual necessity.

How long we keep your data

If your enquiry does not result in a booking, we will retain your details for no longer than 6 months from the date of your enquiry, after which they will be deleted.

If we carry out an EPC assessment for you, we are required by law to retain records relating to the assessment for a minimum of 6 years, in line with standard business record-keeping requirements. Your contact details may be retained alongside this record for the same period.

Who we share your data with

We do not sell, rent or share your personal data with any third parties for marketing or any other commercial purposes.

Your enquiry is submitted through Formspree (formspree.io), a form-handling service that transmits your details to us by email. Formspree processes data under its own privacy policy, which you can find at formspree.io/legal/privacy-policy.

When an EPC assessment is completed, the results are lodged on the national EPC register, operated by the Department for Energy Security and Net Zero, as required by law. This is a legal requirement and does not include your personal contact details.

Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate information
• Right to erasure — in certain circumstances, you can ask us to delete your data
• Right to restriction — you can ask us to restrict how we process your data
• Right to object — you can object to us processing your data where we rely on legitimate interest

To exercise any of these rights, please contact us at info@kieepc.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

External links

This website may contain links to external websites (for example, government guidance on EPCs). We are not responsible for the privacy practices of those websites and recommend you review their privacy policies separately.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back periodically if you have ongoing dealings with us. Continued use of this website after any changes are posted will constitute your acceptance of those changes.